Our Team Lead II

You are an inspiration not just to the development team but also to the company, bringing vision and innovation. You assist other Team Leads. You are involved in business level decisions and can step in for the Chief Technology Officer when and if needed.

Required competence
levels for this position

Listening
4
Oral & Written expression
4
Timing
4
Sensitivity
4
Communication
Helping
4
Approachability
3
Adaptability
4
Feedback
4
Reliability
4
Empathy
4
Working with others
Growth Mindset
4
Knowledge
4
Quality Orientation
4
Craftsmanship
Planning & Organisation
4
Creative problem solving
4
Pragmatism
4
Resilience
4
Commercial Awareness
3
Effectiveness
People Management
3
Process Management
3
Strategic Thinking
3
Self Leadership
3
Leadership

Core competence
expectations

Communication
Listening
4

1) Refrains from immediate judgment and criticism creating an open atmosphere for people to freely speak their minds.
You are silent when needed and open to hear your colleague’s story and ask clarifying questions to better understand their viewpoint.
You notice when people don’t take part in a discussion and you pro-actively ask them for their opinion to make sure everyone is heard.

Oral & Written Expression
4

1) Can argue a complex decision that involves many sides.
Someone in your team was underperforming and negatively impacting others, you can speak with them directly, if needed escalate the issue and own the responsibility for your actions.
2) Proactively experiments with different communication platforms and makes a proposal to introduce them within the company.

Timing
4

1) Communicates on important, sensitive and/or pressing company-wide news in a timely manner, understanding how important the timing of communication is.

Sensitivity
4

1) Adapts communication style and message to a wider audience while keeping in mind and staying true to company values.
2) Is very sensitive to non-verbal and verbal cues and consistently responds adequately.  Inspires their team and the organisation in this matter.  
3) Is a go to person on sensitive matters.

Working with others
Helping
4

1) Effectively resolves conflicts.
You effectively mediate between the conflicting parties in order to find a good solution.
People come to you for help in difficult situations.

Approachability
3

1) Is approachable and makes others feel comfortable to discuss anything.
You create space for people to approach you and discuss (personal) situations that may impact their work.

Adaptability
4

1) Can adjust organisational and strategic priorities as situations change.

Feedback
4

1) Encourages a culture of giving feedback and shares knowledge on how to best give/handle feedback if necessary.

Reliability
4

1) Creates a culture of accountability and leads by example.

Empathy
4

1) Encourages and facilitates inclusive behaviour company-wide, inspires inclusion and diversity.
You speak up when you hear a discriminative comment being made – even if you know it was not meant in such a way.
You console and comfort your colleagues in challenging times at work even when it’s not explicitly expected from you, you truly try to understand them.

Craftsmanship
Growth mindset
4

1) Creates a culture where mistakes are allowed.
When your colleague makes a mistake, you focus on what can be learnt from it rather than holding it against them.
You allow people in your team to experiment, even if the outcome is uncertain.
2) Experiments with new developments and shares interesting findings to the whole organisation.
You give a talk or presentation at a Meetup or conference.
You share your mistakes and learnings.

Knowledge
4

1) Takes time to always get better and improve “the craft” at Elements.
You are the go-to expert within the company. You mentor/coach others.

Quality orientation
4

1) Creates outstanding quality output independently.
You see how the current tools fit the company and adjusts them based on efficiency and vision.  
You find and introduce new tools to get the required results.
You are constantly trying to improve the overall quality of Elements’ work.
2) Has a naturally quality oriented mindset and ensures that Elements continues to deliver quality.
You actively help others improve their output quality by, for instance, doing and promoting code reviews and proposing future-proof improvements.

Effectiveness
Planning & Organising
4

1) Has a vision for the goal of the company and plans and organises in line with it.
2) Keeps an eye on whether Elements is still on track (based on the information available to them).

Creative problem-solving
4

1) Can break down complex and strategic information into manageable components and reflect on the organisation wide impact.
2) Can raise concerns about company priorities and proposes a valid actionable plan so that overall goals are met.
You present proposals and concrete plans that benefit the company.
3) Can delegate high level solutions that need to be translated into actions. Keeps an eye on the progress.

Pragmatism
4

1) Actively reminds people of pragmatism and how this can translate into concrete behaviour(s).
You see when people have too many meetings and are not approaching things in a pragmatic way. You give them feedback about this.
Instead of dwelling on things forever, you take “difficult” decisions to resolve pending issues or long-lasting discussions.

Resilience
4

1) Keeps a healthy work-life balance and reminds others to do the same.
2) Sets an example and contributes to a culture of positive atmosphere and resilience in the team. 
3) Helps others to feel better and supports them. 
You see a colleague is having a hard time, you help them gain perspective and plan actions accordingly. 

Commercial awareness
3

1) Is a partner of the client, always thinking with them but at the same time unafraid of a confrontation.  
You regularly check-in with the client for feedback about the work we do.
You arrange videocalls or face to face appointments to manage client expectations and satisfaction with what we do.
2) Has a commercial eye, always knowing how to achieve commercial goals in a way that benefits both Elements and the client, therefore ensuring a long-term relationship.
3) Can successfully represent the company externally (with clients, networking events, etc). 

Secondary competence
expectations

Leadership

Leadership at Elements is about setting an example and being an inspiration. It’s about living the company values. Leaders at Elements are self-aware and understand how their behaviour impacts others. They take a step back and consider the bigger picture, act according to the company vision and play to their strengths to be effective in guiding teams. Leaders are thinking strategically but also very pragmatically to help move the company, teams and individual team members forward while considering both human and business factors.  

Key Sub-competences
Self-leadership, People Management, Process Management, Strategic thinking

Self-leadership
3

1) Stays connected to themselves even in difficult times and is unafraid to say when they feel uncertain, undecided or lacking control.  
2) Is aware of things that can impact them negatively (‘derail’ them) and can recognise and act on these factors early on.  
3) Is exemplary in showing that self-awareness and understanding the impact we have on others is a foundation for a healthy and successful cooperation.

People Management
3

1) Leads by example and provides development opportunities for others.  
You invite your team mates to a client meeting so that they can learn how certain decisions are taken.  
2) Communicates the importance of the vision and values and translates them into day-to-day activities and behavior for themselves and for the entire team.  
You take actions, make decisions, and shape team or group priorities to reflect the organization’s vision and values.  
You recognize and reward employees whose actions support the company’s vision and values.  
3) Sets specific performance goals and identifies measures for both evaluating and achieving these goals.  
You collaboratively establish growth plans, defining the behaviours, knowledge, and skills required to achieve goals.  
You help secure resources and opportunities (project, coaching, training, courses, conference, etc.) for development / achieving set performance goals.
4) Coaches people and makes them feel supported and autonomous.  
You use effective questioning techniques to allow employees to think through their own problems and develop solutions.  
You help individuals in overcoming obstacles when learning.  
5) Is aware of their role/status, the responsibilities it entails and how they might be impacting others.  
You understand that you have an opportunity to truly empower others, you know how to use it to the advantage of the common good.  
You understand that your hierarchical status may make others hold back, you try to keep that in mind and create an open and welcoming environment.  

Process Management
3

1) Identifies recurrent issues across teams and proposes structural solutions.  
2) Helps different teams/disciplines work together effectively.  
You notice that your project team has a challenge that you have seen before, so, you propose your team to get in touch with those in the company that have more experience with the matter at hand.  
3) Suggests ways to improve existing processes.  
You see recurrent issues in the way Elements handles planning, you propose concrete ways to improve it.

Strategic Thinking
3

1) Is on top of relevant developments in the field, can weigh out the importance and decide on whether and how to reflect it in the company's long-term and/or short-term agenda.
You notice that the medical field is interested in processing their data in a smarter way, you assess if Elements could play an important role and if so, act on it.  
You have a strong network with relevant external contacts that you regularly align with about challenges and opportunities.  
When you notice that working on location of the client is done more and more in our business you can assess what this means for Elements from all perspectives (organisational, financial, people) and take appropriate action.  
You notice that cross-platform technologies become more popular, you bring it to Elements and encourage the team to incorporate it in our way of working.  
2) Translates vision and mission in practical examples and helps people to see how they can incorporate them in their everyday work.  
You create a way to keep the vision and values alive, such as a monthly presentation from an employee in All Hands.  3) Is aware of the market and sees business opportunities.